Account Administration

Group Administration Does Not Have to Be Complex

“There just isn’t enough time in a day to do it all!”

Human Resource departments across the country are struggling to keep up with all the new compliance requirements, plan designs, and the constant flow of new health care reform legislation coming from the Regulators. Balancing these responsibilities with day-to-day business has become a major challenge.

“There has to be an easier way to do this!”

Outsourcing administration with J.S. Clark’s Group Administration team ensures streamlined benefit management. We deliver solutions efficiently and accurately. From the date of hire to termination and beyond, all the information is channeled to our office in order to allow your staff to concentrate on other duties.


Administrative Solutions

Enrollment Maintenance Services

  • Family Status Changes
  • Reinstatements
  • Terminations
  • Transfers
  • Completing Employee Name Changes
  • Recording Employee Address Changes
  • Adjusting Salary and Wages as Required
  • Includes COBRA Administration

Administration & Billing Services

  • Maintain Active Employee Roster
  • Customize New Hire Packets
  • Reconcile Monthly Invoices
  • Premium Remittance Advice
  • Discrepancy Resolution
  • Act as Carrier Liaison

Client Reporting Services

  • Enrollment Verification Report
  • Monthly Eligibility Report
  • Contribution Report
  • With HRconnection® clientscan utilize a range of powerful reporting tools

Open Enrollment Services

Open enrollment is a busy time for Human Resource departments. Our Group Administrators ease the administrative burdens associated with open enrollment by:

  • Confirm Carrier Rates
  • Support Carrier Transfers
  • Coordinate Open Enrollment Process
  • Customize Employee Benefit Communications
  • Complete Audit of Open Enrollment Period

Implementation Plan

Our Group Administration team works closely with you during implementation to ensure a smooth transition of roles and responsibilities. The implementation process is fairly simple and straight forward:

  1. Designate Employer and Group Administration Services Contacts
  2. Consult with Carrier for Administration Authorization
  3. Obtain Carrier Invoices
  4. Create and Customize Employee Roster
  5. Complete Installation Audit
  6. Account Maintenance

Let Us Help!