“Transformative!” “Excellent customer service and responsiveness.”
“Very hands-on and supportive.” “A truly seamless process!”
These quotes are just a few that represent feedback we’ve received from our clients through our satisfaction surveys. We like happy clients, which is why we routinely ask for their feedback — and many go the extra mile and provide detailed feedback regarding our service to their businesses. We don’t like to toot our own horn too loudly, but this is the “Testimonials” section — and below are a sampling of testimonials we’re proud to call our own:
J.S. Clark began working with The Henry Ford in 2015 at a time when we saw an opportunity to reassess our medical benefits program, determine opportunities to seek enhancement with the service of benefits carriers and administrators, and to identify cost savings. As a result, J.S. Clark was very successful, through their research and in establishing customized, strategies and approaches unique to The Henry Ford, in order to better contain our costs while improving customer service for our employees and maintaining the integrity of a comprehensive and competitive medical benefits program.
Additionally, our J.S. Clark team has been exceptional. They clearly understand the needs of the client, and are promptly responsive, collaborative and effective advisors. The staff is a well-versed team of subject matter experts, integral during this current era of regulatory compliance through which employers are carefully maneuvering.
Anne Marie DeGrazia, Sr. Director, Human Resources, The Henry Ford
Two years ago, Jemms-Cascade decided to obtain quotes from other agencies after maintaining a long-standing relationship with another benefits service [provider. Needless to say, we were very impressed with J.S. Clark and have not regretted our decision to move forward with the agency to manage our benefit needs. They have always been very helpful and treated us as if we were their favorite client. I always receive positive feedback from our employees when they contact J.S. Clark directly. They are very knowledgeable about our insurance plans, which is admirable considering all of the changes to healthcare coverage over the past few years.
Linda Webb, HR Manager, Jemms-Cascade, Inc.
I am delighted to share my experiences using J.S. Clark. In January of 2016, I started a new position as President and General Manager of O-film USA Co., Ltd. Upon joining, I needed to quickly set up medical, dental, STD, LTD, AD&D and life insurance benefits for myself and the three other associates I had hired, who would be starting on February 1st. I literally had to find a company that could support me with a five work day turnaround. I remember calling J.S. Clark on January 21st and speaking to an account executive regarding this urgent situation. He was extremely reassuring and through the agency’s networks they were able to coordinate a proposal. There were several different plans to choose from and J.S. Clark generously hosted me at their office to explain them in detail. After I selected a plan and received approval for it from my management, I had my employees join me at J.S. Clark on January 28th to sign the necessary paperwork. The J.S. Clark team expedited paperwork and all associates had benefit coverage effective Feb 1st. It was truly amazing how expeditiously J.S. Clark worked to ensure my objectives were met. They continue to support our office efficiently and effectively responding to any questions or concerns that arise.
Alia Comai, President and General Manager, O-film USA Co., Ltd. Automotive Division